# FAQ

### Account and Setup

<details>

<summary><strong>Do I need to set up 2FA?</strong></summary>

2FA is optional but **strongly recommended**. It protects your account from unauthorized access by requiring a time-sensitive code from an authenticator app (Google Authenticator, Authy) for login and withdrawals. Navigate to your account settings to enable it.

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***

### Deposits and Withdrawals

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<summary><strong>How do I deposit funds?</strong></summary>

Click the **DEPOSIT** button in the top navigation bar. Choose either **Pay via Wallet** (connect MetaMask, Phantom, etc.) or **Pay to Address** (send USDC, USDC.e, or POL to your unique Polygon address). Deposits confirm within seconds.

</details>

<details>

<summary><strong>Which tokens and networks are supported for deposits?</strong></summary>

We support **USDC**, **USDC.e**, and **POL** on the **Polygon network as of April 2026**. Sending tokens on any other network (Ethereum mainnet, Solana, BSC, etc.) or sending unsupported tokens **will result in permanent loss of funds**.

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<details>

<summary><strong>What is the difference between USDC and USDC.e?</strong></summary>

Both are USDC stablecoins on Polygon. USDC.e is the bridged version. On [Insiders.bot](http://Insiders.bot), they are **fully interchangeable** -- the platform automatically handles any conversion via Uniswap if needed. You can deposit either one.

</details>

<details>

<summary><strong>How much should I deposit to get started?</strong></summary>

We recommend at least **$10 in USDC** for trading capital and approximately **$5 worth of POL** for gas fees. Polygon gas costs are extremely low, so a small amount of POL will last a long time.

</details>

<details>

<summary><strong>How do I withdraw funds?</strong></summary>

On the Web Terminal, use the withdrawal function in your account settings. On Telegram, use the `/transfer` command and specify the destination address and amount. Only standard Polygon gas fees apply, there is no platform withdrawal fee.

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***

### Trading

<details>

<summary><strong>What order types are available?</strong></summary>

[Insiders.bot](http://Insiders.bot) supports **Market Orders** (instant execution at the current best price) and **Limit Orders** (execution at a custom price you specify). You can also set **Take Profit (TP)** and **Stop Loss (SL)** conditions for automated exits.

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<details>

<summary><strong>What does the "Instant" toggle do?</strong></summary>

When enabled, the Instant toggle executes your trade immediately as a market order at the current best available price. When disabled, you can set a specific limit price for your order.

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<details>

<summary><strong>What does the Retry setting do?</strong></summary>

The retry setting (default: 3 attempts) automatically resubmits your trade if the initial attempt fails due to price slippage or network congestion. This increases the likelihood of successful execution in fast-moving markets.

</details>

<details>

<summary><strong>What happens when a market resolves?</strong></summary>

When a market resolves, the platform **automatically redeems** your winning shares and credits the USDC winnings directly to your wallet balance. No manual claiming is required.

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<details>

<summary><strong>Can I experience slippage on my trades?</strong></summary>

Yes. Because [Insiders.bot](http://Insiders.bot) executes **market orders** by default, the final execution price may differ slightly from the displayed price, especially in low-liquidity markets or during rapid price movements. Use limit orders for precise entry prices.

</details>

***

### Copy Trading

<details>

<summary><strong>How do I find good wallets to copy?</strong></summary>

Use the **WALLETS** tab to browse trader profiles and performance stats. Check the **SIGNALS** page for wallets making high-conviction trades. You can also find top traders in the **HOLDERS** tab of any market's analytics panel. Look for wallets with high win rates, consistent P\&L, and a meaningful number of bets.

</details>

<details>

<summary><strong>Can I copy multiple wallets at the same time?</strong></summary>

Yes. You can set up copy trading for multiple target wallets simultaneously, each with its own independent configuration (mode, amounts, exit strategy). Diversifying across multiple wallets is recommended to spread risk.

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<details>

<summary><strong>What is the minimum amount for copy trading?</strong></summary>

The minimum trade amount is **$1** when using Fixed Amount mode. When using Percentage mode, the effective minimum depends on the target wallet's trade size and your configured percentage.

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***

### Signals

<details>

<summary><strong>What do the signal strength ratings mean?</strong></summary>

**LOW** signals meet baseline criteria but have moderate edge. **MEDIUM** signals show solid conviction from traders with good track records. **HIGH** signals come from top-performing wallets with strong historical results and high conviction. These are the strongest signals the system produces.

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<details>

<summary><strong>Are signals financial advice?</strong></summary>

No. Signals are algorithmically generated based on on-chain data and historical wallet performance. They are informational tools designed to surface opportunities, not recommendations. Always conduct your own research before trading.

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***

### Airdrops and Rewards

<details>

<summary><strong>Can I claim Polymarket airdrops through</strong> <a href="http://Insiders.bot"><strong>Insiders.bot</strong></a><strong>?</strong></summary>

Yes. If Polymarket initiates an airdrop, any rewards accrued by your trading activity through [Insiders.bot](http://Insiders.bot) will be fully claimable through our platform.

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<details>

<summary><strong>How does the referral program work?</strong></summary>

Generate a referral code in the REFERRAL tab, share it with others, and earn a percentage of the platform fees generated by their trades. You start at Level 0 (10% reward) and can progress up to Level 5 (60% reward) based on the number of users you refer or the volume they generate. See the **Rewards and Referral Program** page for full details.

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***

### Support

<details>

<summary><strong>How do I contact support?</strong></summary>

For immediate assistance, reach out to our support team via our official Telegram community chat. You can also DM a group admin. Our team is available to help troubleshoot any issues.

</details>

<details>

<summary><strong>Which jurisdictions are restricted?</strong></summary>

[Insiders.bot](http://Insiders.bot) is not available in certain jurisdictions including the United States, United Kingdom, European Union member states, China, India, UAE, and others. Please refer to our Terms of Use for the complete list of restricted jurisdictions.

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<details>

<summary><strong>What is the minimum age requirement?</strong></summary>

You must be at least **18 years old** to use [Insiders.bot](http://Insiders.bot). Users aged 14-18 may use the platform with verified parental consent.

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